f777f Privacy Policy
Your Data, Your Rights

f777f is an internationally licensed online betting and casino platform serving Pakistani players. We are fully committed to protecting the privacy and personal data of every user who registers and plays on our platform. This Privacy Policy has been drafted in plain, accessible English so that our players in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan can clearly understand how their information is handled.

This policy applies to all personal data collected through f777f.org, our mobile applications, customer support channels, and any other touchpoints where you interact with the f777f brand. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with f777f.

f777f acts as the data controller for all personal information collected through the f777f.org platform. As data controller, f777f determines the purposes for which your personal data is processed and the means by which that processing is carried out. f777f operates under an international gaming licence framework and adheres to the data protection standards required under that framework.

If you have any questions about how f777f processes your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection team via live chat on the platform or by email at [email protected].

f777f collects personal data that is necessary, relevant, and proportionate to the purposes described in this Privacy Policy. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification document (CNIC, passport, or driving licence);
• Date of birth, used to verify compliance with the mandatory 21+ age requirement;
• Residential address, including city (e.g. Karachi, Lahore, Islamabad) and postcode;
• Contact mobile number registered to your own name;
• Email address used for account communications and support correspondence.

3.2 Financial & Payment Data

• JazzCash and EasyPaisa mobile wallet identifiers associated with your deposits and withdrawals;
• HBL, UBL, and Meezan Bank account details where used for PKR bank transfer transactions;
• Transaction records including deposit amounts, withdrawal requests, and bonus credits in PKR;
• Proof of payment method ownership documents submitted during KYC verification.

3.3 Technical & Usage Data

• IP address and approximate geographic location at the time of login and transactions;
• Device type, operating system, browser version, and screen resolution;
• Session duration, pages visited, games played, and betting activity logs;
• Login timestamps and any failed login attempts for account security monitoring.

3.4 KYC & Verification Documents

• Copies of government-issued photo ID (CNIC, passport, or driving licence) submitted during the identity verification process;
• Proof of address documents (utility bill, bank statement) no older than three months;
• Selfie or liveness check images where biometric verification is required under our licensing obligations.

f777f collects personal data through the following channels:

• Registration form — data you provide directly when opening your f777f account;
• KYC submission portal — identity and address documents uploaded during account verification;
• Cashier transactions — payment data collected when you deposit or withdraw funds;
• Customer support interactions — information shared during live chat conversations or email correspondence;
• Platform usage — technical data collected automatically through cookies and server logs as you navigate f777f.org;
• Third-party verification services — identity and fraud-check data returned by our licensed KYC and payment processing partners.

f777f processes personal data for the following defined purposes:

f777f processes personal data only where a valid legal basis exists under applicable data protection law. The primary legal bases on which f777f relies are:

• Contractual necessity — processing required to fulfil the contract you entered into when registering your f777f account, including account management, payment processing, and customer support;
• Legal obligation — processing required to comply with f777f's obligations under its international gaming licence, including KYC, age verification, anti-money laundering checks, and responsible gaming requirements;
• Legitimate interests — processing carried out in the legitimate interests of f777f, such as fraud prevention, platform security, and improving the user experience, where those interests are not overridden by your data protection rights;
• Consent — processing for optional purposes such as personalised marketing communications, where your explicit opt-in consent has been obtained and can be withdrawn at any time.

f777f does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following specific and controlled circumstances:

• Payment processors — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive only the transaction and identity data necessary to process your PKR deposits and withdrawals;
• KYC & identity verification partners — licensed third-party verification services receive your identity documents and date of birth solely to confirm your eligibility to hold an f777f account;
• Gaming licence regulatory authorities — our licensing body may request access to player records as part of its regulatory oversight functions, and f777f is legally obliged to comply;
• Law enforcement agencies — f777f will disclose personal data to law enforcement or governmental authorities where required to do so by law, court order, or binding regulatory directive;
• Fraud prevention networks — anonymised or pseudonymised risk indicators may be shared with industry fraud-prevention systems to protect the integrity of the platform and all its users;
• Professional advisors — lawyers, accountants, and auditors may access personal data under strict professional confidentiality obligations where necessary.

As an internationally licensed platform, f777f may transfer personal data to servers and service providers located outside Pakistan. Where such transfers occur, f777f ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within the jurisdiction of our licensing authority.

• All international data transfers are conducted under standard contractual clauses, binding corporate rules, or equivalent legally recognised transfer mechanisms;
• f777f does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual safeguards;
• Registered players may request further information about the specific safeguards applicable to any international transfer of their personal data by contacting our support team.

f777f retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law or regulatory obligation. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data subject to an ongoing legal hold or regulatory investigation may be retained beyond the standard period until the matter is resolved.

f777f.org uses cookies and similar technologies to ensure the platform functions correctly, to keep your session secure, and to gather aggregated performance data. We do not use cookies to serve third-party advertising.

10.1 Types of Cookies We Use

• Essential cookies — required for core platform functionality, including session management, login state, and cashier security. These cannot be disabled without rendering the platform non-functional;
• Functional cookies — remember your preferences such as language selection, preferred payment method, and responsible gaming settings;
• Analytics cookies — collect aggregated, anonymised data about how users navigate f777f.org, used to improve page performance and user experience. No individual player is identifiable from this data;
• Security cookies — detect and prevent fraudulent login attempts, bot activity, and account takeover attempts.

10.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the f777f platform. Disabling analytics cookies will not affect your ability to bet, deposit, or withdraw.

As a registered user of f777f, you hold the following rights in respect of your personal data. These rights may be exercised free of charge by contacting our support team via live chat or email at [email protected]:

f777f will respond to all data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension within the initial 30-day window.

Please note that certain rights may be limited where f777f is required to retain data under its gaming licence obligations, anti-money laundering regulations, or other applicable legal requirements. In such cases, we will explain the specific limitation that applies.

f777f implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes:

• 256-bit SSL/TLS encryption — all data transmitted between your device and f777f.org is encrypted in transit using industry-standard TLS protocols;
• Encrypted data storage — sensitive personal data, including identity documents and financial records, is encrypted at rest on secured servers;
• Access controls — internal access to personal data is strictly limited to f777f staff who require it for their specific role, enforced through role-based access control systems;
• Multi-factor authentication — f777f systems require multi-factor authentication for all internal staff access to player data environments;
• Regular security audits — f777f undergoes periodic external security assessments aligned with the requirements of its international gaming licence;
• Incident response procedures — f777f maintains a documented data breach response plan; in the event of a breach affecting your personal data, we will notify you in accordance with our regulatory obligations.

f777f is strictly an adults-only platform. You must be a minimum of 21 years of age to register an account and participate in any betting or gaming activity on f777f.org. This requirement is non-negotiable and is enforced through our mandatory KYC age verification process.

• f777f does not knowingly collect or process personal data relating to individuals under the age of 21;
• Any account found to have been registered by a person under 21 will be immediately suspended, all funds will be frozen pending investigation, and the personal data associated with the account will be deleted in accordance with our legal obligations;
• If you believe a minor has registered an account on f777f, please contact our support team immediately at [email protected].

f777f will only send you promotional communications — including bonus offers, free bet promotions, PSL betting specials, and casino promotions — where you have explicitly opted in to receive such communications at registration or through your account settings.

• Marketing communications may be delivered via email or on-platform notification, depending on your preferences;
• You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team;
• Withdrawing consent to marketing will not affect your ability to use the f777f platform or access your account;
• f777f does not share your contact details with third-party marketing companies for their own promotional purposes.

f777f reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify registered players via an on-platform notification or by email to the address associated with your account, prior to the changes taking effect.

• The effective date at the top of this page will always reflect the date of the most recent revision;
• Your continued use of f777f after the updated policy takes effect constitutes your acceptance of the revised terms;
• If you do not accept a revised Privacy Policy, you should cease using the platform and contact support to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way f777f handles your personal data, our Data Protection team is available to assist you around the clock.

• Live Chat — available 24/7 directly through the f777f platform with a target response time of under 3 minutes;
• Email — send your data protection query or formal request to [email protected]; initial response within 24 hours;
• Data Rights Requests — all formal data subject access requests and erasure requests will receive a full response within 30 days of receipt.

For escalated complaints that cannot be resolved through our internal process, details of the applicable external dispute resolution mechanism under f777f's gaming licence conditions are available upon request from our support team.